We launched September 13th, 2016.
We are located in Boulder Colorado.
Do you have a customer service phone line I can call?
At this time we do not have a phone line. We ask that all customer service inquiries be submitted in writing to firstname.lastname@example.org so that we can better assist you.
How long will it take to receive my order?
We make every effort to process orders within 5 business days of when they are received.
Once the package is shipped it can take 3-10 business days to be delivered.
Will I be notified when my order is shipped?
Yes! You will receive a confirmation email after you have placed your order, and another when your order is sent out.
Will I receive a tracking number?
Yes of course! All orders are shipped through USPS and include tracking. The tracking number will be sent to the email that you provided at checkout, as soon as your order ships. Please note that the Order Number is not your tracking number.
What forms of payment do you accept?
We currently accept PayPal and all major credit/debit cards! You do not need a PayPal account to pay.
Will my card be charged when I order?
All customers are charged at the time of purchase as this is how our website platform functions. We apologize for any inconvenience.